Pearson BTEC Level 3 Diploma in Management

The Pearson BTEC Level 3 Diploma in Management (QCF) is for learners who work In, or who want to work in management roles such as Section Manager, First Line Manager, Assistant Manager, Trainee Manager, Senior Supervisor and Junior Non-Commissioned Officer.

It gives learners the opportunity to: develop and demonstrate technical and wider sector-related knowledge to underpin competence in the job roles stated above. This includes principles of equality, diversity and inclusion, the principles of leadership and management and the principles of people management, develop and demonstrate a range of technical skills and behaviours that support competence in the job roles stated above. This includes managing personal and Professional development, supporting equality, diversity and inclusion in the workplace and managing team and individual’s performance.

The BTEC is achieved by completion of a range of units to make up the qualification.  Each unit deals with a separate area of activity within the chosen specialist area.

Evidence towards the units is gathered form evidence in the workplace.  This is generally achieved via witness statements of the learner’s competence from senior members of staff in the workplace, by personal testimony of the learner concerned, and by observation by a member of Professional Vocational Training staff.

To achieve the Pearson Level 3 Diploma in Management,   the learner must achieve all of the Mandatory units, plus a number of optional units selected to meet the training needs of the individual from Groups B and C below:

Mandatory Units for the Pearson BTEC Level 3 Diploma

  • Manage Team Performance
  • Principles of People Management
  • Principles of Business
  • Principles of Leadership and Management
  • Manage Personal and Professional Development

Pearson BTEC Level 3 Diploma – Optional Units – Group B

  • Promote Equality, Diversity and Inclusion in the Workplace
  • Manage Individuals’ Performance
  • Manage Individuals’ Development in the Workplace
  • Chair and Lead Meetings
  • Manage Conflict within a Team
  • Procure Products and/or Services
  • Implement Change
  • Implement and Maintain Business Continuity Plans and Processes
  • Collaborate with Other Departments
  • Support Remote or Virtual Teams
  • Participate in a Project
  • Develop and Maintain Professional Networks
  • Develop and Implement an Operational Plan
  • Encourage Learning and Development
  • Discipline and Grievance Management
  • Develop Working Relationships with Stakeholders
  • Manage Physical Resources
  • Prepare for and Support Quality Audits
  • Conduct Quality Audits
  • Manage a Budget
  • Manage a Project
  • Manage Business Risk
  • Manage Knowledge in an Organisation
  • Manage Redundancy and Redeployment
  • Encourage Innovation
  • Manage the Impact of Work Activities on the Environment
  • Recruitment, Selection and Induction Practice

Pearson BTEC Level 3 Diploma – Optional Units – Group C

  • Buddy a Colleague to Develop their Skills
  • Contribute to the Improvement of Business Performance
  • Negotiate in a Business Environment
  • Develop a Presentation
  • Deliver a Presentation
  • Contribute to the Development and Implementation of an Information System
  • Resolve Customers’ Problems
  • Resolve Customers’ Complaints
  • Gather, Analyse and Interpret Customer Feedback
  • Employee Rights and Responsibilities
  • Health and Safety Procedures in the Workplace
  • Manage Events
  • Review the Quality of Customer Service

For further information or to discuss the programme please call Clare Godfrey on 0800 048 7803 or email