Medical administrators, ward clerks and receptionists hold a very important role within a health care environment. They are part of the ‘front line’ staff and often the first port of call for patient and relative enquiries, either by telephone or in person. Because of this, they provide the patients and their representatives with the first impression of the organisation. It is therefore vital to have a helpful and sympathetic attitude, in order to inspire confidence and dispel any fears and anxieties.
The courses we deliver are designed to prepare you for liaising with all types of colleagues and medical professionals. The medical administrator or receptionist can choose to work within general practice, hospitals, clinics or private practice.
AMSPAR Level 2 Certificate in Medical Administration
Studying for the AMSPAR Certificate in Medical Administration will equip you with the knowledge and skills required for this interesting and challenging role. This would be a suitable programme for ward clerks, receptionists or those aspiring to work in a healthcare setting. It will also provide you with a stepping stone into your career. To achieve the Level 2 Certificate you are required to study four units.