Medical administrators, ward clerks and receptionists hold a very important role within a health care environment. They are part of the ‘front line’ staff and often the first port of call for patient and relative enquiries, either by telephone or in person. Because of this, they provide the patients and their representatives with the first impression of the organisation. It is therefore vital to have a helpful and sympathetic attitude, in order to inspire confidence and dispel any fears and anxieties.

The courses we deliver are designed to prepare you for liaising with all types of colleagues and medical professionals. The medical administrator or receptionist can choose to work within general practice, hospitals, clinics or private practice.

Level 3 Diploma for Medical Administrators

The AMSPAR Level 3 Diploma for Medical Administrators is ideal for those training to take on the role of medical secretaries or administrators. It is designed to provide the student with a depth of knowledge in order to make them better and more efficient in their work.

There are 4 mandatory units involved in the Diploma including Medical Word Processing and Managing Communication in the Medical Environment. In order to achieve the diploma the student would need to complete these four mandatory units and select further units to achieve the final 10 credits required to complete the qualification.